How Child & Family Services updates SDSs across 40 programs in real time with SDS Manager
Community services organization CAFS runs 40 programs across Ballarat, Ararat, Daylesford and Bacchus Marsh — and keeps every site’s chemical safety data current without a single printing run.
- Industry
- Community services (not-for-profit)
- Location
- Ballarat region, Victoria, Australia
- Scale
- 280 staff · 40 programs · incl. 3 youth care houses and contact centres
- Features used
- Location libraries · Staff tickets · Automatic SDS updates
- 40Programs covered by one SDS system
- 280Staff across every site
- 4Communities: Ballarat, Ararat, Daylesford, Bacchus Marsh
- 5/5Customer rating
I no longer need to find the time to go out to each location, print the document and update the booklet each time a new product is needed.
Child & Family Services runs 40 programs across Ballarat, Ararat, Daylesford and Bacchus Marsh — including three youth care houses and contact centres — with 280 staff supporting the community every day. Keeping chemical safety information current at every one of those sites falls to Tarryn Miller, the organization’s OHS Wellbeing Lead.
For a long time, that meant chasing paper across four towns: every new product at any location meant finding time to drive out, print the document, and update the booklet by hand. Here is what changed.
The challenge
- 1So many chemicals across so many locations; staying on top of them all was a constant struggle
- 2Every newly listed product meant finding time to update the records
- 3Updates meant going out to each location, printing the document, and updating the booklet by hand
The solution: every location current, from one desk
Separate libraries per site, tickets from staff on the ground, and SDSs that update automatically — in real time.
Separate locations, one system
Each program site has its own library within one shared system. Tarryn manages all of them from a single place — no site left behind, no booklet out of sync.
Tickets from the front line
When a new product arrives at any site, staff submit a ticket. Tarryn allocates it, the SDS goes into that location’s library electronically, and nobody waits for the next site visit.
Updates in real time
SDSs update automatically the moment new versions apply. For compliance, that real-time currency is where Tarryn says SDS Manager supports CAFS most.
The result: four towns, zero printing runs
The gains show up in Tarryn’s schedule, every site’s booklet, and the organization’s compliance record.
- Time saved updates happen electronically — no more driving out to sites to print and swap documents
- Coverage staff at any of the 40 programs flag new products by ticket the day they arrive
- Compliance SDS information updates in real time across every location
- Organization separate libraries per site, all allocated and overseen from one place



