CORRECTIVE ACTION PLAN
TEMPLATE
A Corrective Action Plan is used to investigate and resolve nonconformances (failures to meet a set
requirement). It identifies the root cause (the underlying reason an issue occurred) and sets out the
steps to fix the problem and stop it from recurring. ISO 9001:2015 requires this process for any
organization maintaining a formal quality management system.
Corrective action plans are used across quality, production, and supplier management. They apply
any time a product or process does not meet a set standard. They cover two things: the steps to
contain the problem right away and the deeper work to make sure it does not come back.
This template covers everything from logging the initial nonconformance to root cause analysis
and final sign-off.
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CORRECTIVE ACTION PLAN
This template is suitable for:
Quality managers and QA coordinators
Compliance officers and internal auditors
Operations and production supervisors
Supplier quality engineers
Manufacturers pursuing or maintaining ISO 9001 certification
Teams responding to customer complaints or external audit findings
Note: The templates/guides in our Content Library were created by the SDS Manager Team to help you manage site
operations effectively. They are provided as reference tools and should be tailored to match your specific project
needs, company policies, and industry standards. SDS Manager does not guarantee that these templates meet
legal, regulatory, or contractual requirements. Users are responsible for reviewing and adapting each template to
ensure compliance with their operational and legal obligations.
A corrective action plan helps quality teams by :
Building a repeatable process for investigating and closing out issues
Producing audit-ready records that meet ISO 9001:2015 Clause 10.2 requirements
Getting to root causes rather than quick fixes, so problems stay solved
Keeping actions visible with clear owners and due dates
Creating a log of quality trends that supports continuous improvement over time
Corrective Action Plan Template
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